Support - Encounter Books

Support

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Orders placed on encounterbooks.com are fulfilled by Two Rivers Distribution, a division of Ingram Publisher Services, on behalf of Encounter Books.

Customer Service

To contact customer service about your order please call 1-800-343-4499, fill out our contact form, or e-mail ordersupport@ingramcontent.com.

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Privacy Policy

Review how we use and disclose the information we collect when you use Encounter Books.

Delivery Policy

To ensure a successful delivery of your order, please refer to Encounter Books’ delivery policy.

Refund Policy

Ordered the wrong item? Want to return it? No problem. Review our simple policy for returns and refunds.